Payment Options


Depending on the country you buy from you will given payment options. Those are settled by several factors (such as our bank’s relationship with some banks from certain countries, etc.), and are the only ones that we can offer you.

The entire list of options is:

  1. COD.
  2. Credit card (VISA & MasterCard).
  3. Credit card (VISA & MasterCard) through fax.
  4. Money Transfer to our bank account.
  5. Wire transfer through Western Union.
  6. Paypal.
I. COD payment: After surfing the website, selecting the products you want to buy, pressing the "Ready to checkout?" button and selecting your country, you will be able to select the COD payment option. COD is applicable ONLY to countries inside the European Community. No extra charge is added to COD orders in any case. If you choose this option, you will be guided through our Checkout and will be emailed with the receipt. You make payment to UPS on delivery at your place. We will always get in touch with you through email to confirm that everything is right. Remember that UPS will only (in every case) accept cash.

Please remember that all orders require a signature upon UPS delivery. Therefore, a physical address is needed. We do not ship to a post office box address or hotel/motel rooms under any circumstances.

II. Credit card (VISA & MasterCard) payment: After surfing the website, selecting the products you want to buy, pressing the "Ready to checkout?" button and selecting your country, you will be able to select the Credit card payment option. ONLY MasterCard and Visa cards are accepted at the moment by our bank. The process is very straightforward and well indicated through the Checkout. Please revise our card fraud’s policy and do not hesitate to call us to resolve doubts.

Please remember that all orders require a signature upon UPS delivery. Therefore, a physical address is needed. We do not ship to a post office box address or hotel/motel rooms under any circumstances.

III. Credit card (VISA & MasterCard) through fax payment: After surfing the website, selecting the products you want to buy, pressing the "Ready to checkout?" button and selecting your country, you will be able to select the Credit card (VISA & MasterCard) through fax payment option. If you choose this option, you will be guided through our Checkout, and will be emailed with a receipt that will show you the history of your order. This document does not obligate you to buy and has only an informative mission. In order to finish the order, you will have to download and print a PDF form that you can download here.

Card Through Fax

and through Thinkmountain’s shopping cart during the purchase, fill it entirely and sign it. Afterwards, send it through fax ALONG WITH:

  • A photocopy or scan of your Identity Card (include both sides), Driver’s License (include both sides) or Passport (include all identification pages)
  • A photocopy or scan of your Credit Card (include both sides).
  • The receipt that you have received with the order that you have set through Thinkmountain’s website.

    to:

    www.thinkmountain.com.
    Fax: (your International Calling Code)-34-987-22-98-76

    We will take that document to our bank to verify legitimacy of the signature and the credit card’s property and all information data. This process is followed not only to ensure our security, but also to state with certainty, to assure you, that nobody will ever buy from Thinkmountain.com with your own card if it is ever stolen by someone.

    The day after, will get in touch with you way phone or email to confirm and go on with processing the order.

    Please remember that all orders require a signature upon UPS delivery. Therefore, a physical address is needed. We do not ship to a post office box address or hotel/motel rooms under any circumstances.

    IV. Money Transfer to our bank account payment: After surfing the website, selecting the products you want to buy, pressing the "Ready to checkout?" button and selecting your country, you will be able to select the Money Transfer to our bank account payment option. You will be emailed with your order’s receipt and information about how to make the transfer. When using this system the purchase is not considered finalized until the customer sends us a copy of the transfer receipt by fax/email or until our bank confirms that the money has been lodged in our account). Banks usually charge an extra fee for placing money transfers that will be our customer’s responsibility in any case. The PDF document with the info about placing the money transfer can also be downloaded here:

    Bank_Transfer.pdf

    Or "copy pasted" here:
    Bank: Caja España de Inversiones
      Caja de Ahorros y Monte de Piedad
    Bank’s Address: Edificio Botines de Gaudí
    Pz. de San Marcelo, 5
    24002. Leon. España
    Bank’s Phone Number: (International code) 34 987 29 25 00
    (International code) 34 987 29 25 71
    Website: www.cajaespana.com
    Swift: CECA ES MM 096
    Target: CECA ES MM 096
    Customer: MENENDEZ DIAZ, ANA-MARIA
    Account number: IBAN: ES13 2096 0000 8030 1334 9104

    Please remember that all orders require a signature upon UPS delivery. Therefore, a physical address is needed. We do not ship to a post office box address or hotel/motel rooms under any circumstances.

    V. Wire transfer through Western Union: After surfing the website, selecting the products you want to buy, pressing the "Ready to checkout?" button and selecting your country, you will be able to select the Wire transfer through Western Union payment option. Just enter all your information. You will be emailed with your order’s receipt. All you have to do is to place the transfer, fax us Thinkmountain’s receipt and Western Union’s transfer receipt. We will get in contact with you to confirm everything is alright.

    Please make Western Union Wire Transfer payable to:

    Angel Fernandez Cordoba
    c/San Agustin, 13.
    24001. Leon.
    Spain.

    This kind of transfers is rather expensive, but is clean and fast. It sometimes helps to get through some orders that cannot be fulfilled with any other payment method. Western Union’s transfer can be placed in many places such as post-offices and travel agencies. Fees must be assumed by our customers in all cases.

    Please remember that all orders require a signature upon UPS delivery. Therefore, a physical address is needed. We do not ship to a post office box address or hotel/motel rooms under any circumstances.

    VI. Paypal® payment : After surfing the website, selecting the products you want to buy, pressing the "Ready to checkout?" button and selecting your country, you will be able to select the Paypal® payment option. Next step will completely filling the order form and, after it, you will be redirected to Paypal´s payment page, where you can log in and pay the order.

  • Paypal will email both you and us a receipt of the transaction.
  • Thinkmountain will email you a receipt of the order.

    We will check if your order is in stock and, if it is we will ship it right away. If it is not, we will email you or call you to see if you would like to special order it or if you just wanted to cancel. In case that you decide to cancel, we will do the return of your payment in the very same day. This process only takes some minutes.
    Paying through Paypal® is cost free for you in any case, just as paying through a normal VISA or Master card.

    Please remember that all orders require a signature upon UPS delivery. Therefore, a physical address is needed. We do not ship to a post office box address or hotel/motel rooms under any circumstances.

    Personal Data Protection
    In compliance with the established Spanish Fundamental Law No 15/1999, dated December 13, relating to the Protection of Data of a Personal Nature, Thinkmountain.com. informs its customers that all personal information provided will be included in an automated personal information file, created and maintained under the liability of Thinkmountain.com.

    The purpose of this file is to facilitate processing orders and to enable us to send our customers any future commercial offers or information relating to our products that could be of interest only if they ask us to do so.

    Thinkmountain.com. guarantees the security and confidentiality of the information provided. In this way, it is committed to the fulfillment of its obligation to maintain secret any information of a personal nature and of its duty to save it and adopt all means necessary in order to avoid its alteration, loss, manipulation or unauthorized use. Therefore, no information about our customers will be used for commercial purposes or granted to third parties.

    Thinkmountain.com. customers can, at any time, exercise their right of access, correction, cancellation or examination, by communicating, in writing, to our electronic mail address: customerservice@thinkmountain.com or Thinkmountain.com. c/San Agustin 13. 24001. Leon.

    The present general conditions are governed by the current Spanish legislation concerning this material, (Spanish Law No 34/2002, 11th July relating to electronic commerce) and the latter will be applied to any situation, which has not been foreseen in this section.